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Using this site or ordering means you agree to these terms.
This website is run by Omace Brands Private Limited, G-29, RIICO Industrial Area, Extension II, Bagru, Jaipur, Rajasthan, India 303007. By using the site or placing an order, you agree to these terms. Please read them with our warranty, return and cancellation policies.
An order is confirmed only when we confirm it to you.
Your order is an offer to buy. It is accepted when we confirm it by email or message. We may decline or cancel an order if a product is out of stock, if there is an error in the price or listing, or if we cannot verify the order. If we cancel after you have paid, we refund the full amount.
Prices are in rupees and every order gets a GST invoice.
Prices are in Indian rupees and are shown on each product page. Every order comes with a GST invoice; add your GSTIN at checkout to claim input credit. Prices can change without notice, but the price you paid for a confirmed order does not change.
Online payments go through Razorpay; we never see your card.
Online payments are processed securely by our payment partner, Razorpay. We do not see or store your card details. Cash on delivery is offered only where the checkout shows it.
We ship across India, usually in 3 to 5 business days.
We ship across India. Orders usually reach you in 3 to 5 business days after dispatch; remote areas can take longer. Please record a video while opening the package, as our exchange policy needs it.
Our cancellation, return and warranty policies are part of these terms.
These are covered by their own policies: the cancellation policy, the return, refund and exchange policy and the warranty policy.
Photos and specifications are as accurate as we can make them.
We describe every scale as accurately as we can. Colours in photos can look slightly different on your screen, and we may improve a design or specification without notice. Use each scale as its manual describes.
Our text, photos and logos belong to us; please do not misuse the site.
The text, photos, logos and designs on this website belong to Omace Brands Private Limited or its brands Ace, Venus and Hoffen. Do not copy or reuse them without written permission. Do not misuse the site, try to break its security or place false orders.
Our liability is limited to what you paid for the product.
Our liability for any order is limited to the amount you paid for the product in question. We are not liable for indirect or consequential losses, including lost profits. Nothing in these terms limits rights you have under Indian consumer law.
Indian law applies, with courts in Jaipur.
These terms are governed by the laws of India. Any dispute is subject to the courts of Jaipur, Rajasthan. We may update these terms from time to time; the version on this page applies to orders placed while it is shown.
